How Can I Ensure That My Logo Appears Correctly on My Customized Product?
Customizing products with logos or other artwork is a popular feature offered by our platform. To ensure that your logo appears as intended, follow the guidelines outlined below:
Steps for Uploading and Customizing Your Logo
Upload Your Logo: During the design process, go to the uploads section and select your logo or custom file for inclusion.
Add Notes for Placement: If you have specific instructions for your logo placement or any adjustments you'd like, include a detailed description in the design notes section to guide our design team.
Requesting a Proof for Review: - During the checkout process, opt for the free proofing option, if available. Upon selecting this option, our design team will create a digital proof of your wristband within 24 hours of your order. - The proof will be sent via email for your review. You can choose to approve, request revisions, or cancel the order at this stage. Your wristbands will not proceed to production until you provide approval.
Reviewing Design Proofs
Our graphic design team provides design proofs that allow you to preview your uploaded logo on the wristband design. This ensures you have the opportunity to confirm the alignment, placement, and artwork before production. These can be accessed via the provided link once they are available.
Troubleshooting Common Issues
Logo Not Appearing on Online Design Tool Preview: If you notice that your logo isn't visible on the online design tool wristband preview, this is normal. All orders with uploads will receive a digital proof via email showing the finalized design with your logo. The digital proof will need to be approved prior to your items entering production.
Key Notes:
Customization options may vary, so always double-check your uploads and notes.
The proofing process is offered to help you finalize your design without uncertainties.
Contact customer support if you encounter any challenges during the upload or design confirmation process.
By following these steps, you can ensure your wristband design matches your expectations, providing confidence before production begins.