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How can I update my shipping address for an order and ensure delivery?

Sean Mulligan avatar
Written by Sean Mulligan
Updated over a week ago

How to Update Your Shipping Address for an Order and Ensure Delivery

Updating your shipping address is a critical step if there are issues ensuring successful delivery of your order. This article provides detailed information and actionable steps on updating and verifying your shipping address to avoid delivery errors.


Common Scenarios Requiring a Shipping Address Update

  1. Returned to Sender: If your order was returned to sender, you will need to provide a new, accurate address. Once the updated address is submitted, your order can be re-shipped. Example Action: Immediately update with a complete, deliverable address.

  2. Missing Address Information: If your shipping address was missing key details such as a house number or street name, provide a complete and updated address. Completing the required fields ensures successful delivery of any replacement orders or packages.


Steps to Update Your Shipping Address

Follow the steps below to update your shipping address in the event of an issue:

  1. Locate Order Details: Retrieve your order confirmation or receipt to find the order number and any relevant details.

  2. Provide an Updated Address: Share a complete and accurate address that includes the necessary details like street name, house number, city, and zip code.

  3. Submit a Update Request: Contact customer service via the support chat, phone, or email and submit your revised information.

  4. Verify Address Change: Confirm with the support team that the new address has been applied and that your package is scheduled for re-shipment.


Address Confirmation and Verification

To safeguard successful delivery, ensure:

  • The new address has been verified and saved in the system.

  • Monitor your email for confirmation updates from the Wristband Bros team.

By following these steps and processes, you can ensure that your updated shipping information leads to a seamless delivery experience. Always double-check your details before submitting updates to prevent further issues.

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