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How can I update my shipping address for an order and ensure delivery?

Sean Mulligan avatar
Written by Sean Mulligan
Updated over a month ago

How to Update Your Shipping Address for an Order and Ensure Delivery

Updating your shipping address is a critical step if there are issues ensuring successful delivery of your order. This article provides detailed information and actionable steps on updating and verifying your shipping address to avoid delivery errors.

Additionally, confirming your shipping address proactively can help to prevent delivery errors from occurring in the first place.


Common Scenarios Requiring a Shipping Address Update

This includes situations where you want to confirm the address proactively to ensure it is accurate before the package ships.

  1. Returned to Sender: If your order was returned to sender, you will need to provide a new, accurate address. Once the updated address is submitted, your order can be re-shipped. Example Action: Immediately update with a complete, deliverable address.

  2. Missing Address Information: If your shipping address was missing key details such as a house number or street name, provide a complete and updated address. Completing the required fields ensures successful delivery of any replacement orders or packages.


Steps to Update Your Shipping Address

Follow the steps below to update or confirm your shipping address, whether to resolve an issue or proactively ensure accuracy:

  1. Locate Order Details: Retrieve your order confirmation or receipt to find the order number and any relevant details.

  2. Provide an Updated Address: Share a complete and accurate address that includes the necessary details like street name, house number, city, and zip code.

  3. Submit a Update Request: Contact customer service via the support chat, phone, or email and submit your revised information.

  4. Verify Address Change: Confirm with the support team that the new address has been applied and that your package is scheduled for re-shipment.


Address Confirmation and Verification

To safeguard successful delivery, ensure:

  • The new address has been verified and saved in the system.

  • Monitor your email for confirmation updates from the Wristband Bros team.

By following these steps and processes, you can ensure that your updated shipping information leads to a seamless delivery experience. Always double-check your details before submitting updates to prevent further issues.

It is also crucial to address any incorrect details before the shipment occurs, as updates might not always be possible once the order has shipped.

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