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Why can't I see my upload?
Why can't I see my upload?

This is normal. We'll send you a proof prior to production.

Sean Mulligan avatar
Written by Sean Mulligan
Updated over a year ago

All uploads are added to your design after the order is placed. It is normal to not see your upload included in the 3d preview of the product.

We will send you a digital proof within 24 hours so you can see the item with your upload included. From there, you can approve the design or request additional changes.

We will not put the order into production without your approval.

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