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Can I guarantee delivery by my event?

Yes. Add your date on the Important Date calendar in your cart and we guarantee delivery by then.

Written by Sean Mulligan

Yes. Choose a delivery option that arrives in time, then add your date on the Important Date calendar in your cart. We guarantee delivery by that date, and that includes free-shipping orders.

How do I set my Important Date?

In your cart, each shipment has an Important Date calendar under its delivery options. Pick the date you need your items by.

What if my order arrives late?

  • You can return the items for a full refund.

  • If you paid a rush shipping fee, you can instead keep the items and get that fee refunded.

What isn't covered?

  • Severe weather or other delays outside our control

  • Failed delivery attempts and incomplete or wrong addresses

  • Late proof approvals

See our returns policy for details.

Can't take delivery before a certain date?

If your school or business can't receive a package before a certain date, add a note in Design Notes or tell us right after you order.

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